How It Works
Everything that happens between your first message and a finished 3D tour, plus the few simple things that make the difference between a good scan and a great one.
From enquiry to live tour
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Get in touch
Tell us what kind of space you have, roughly how big it is and what you need: a 3D scan, photos, video, or all three. We come back to you with a quote, usually the same day. Scans start at R1500.
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We agree on a date
We pick a slot that suits your space rather than ours: before opening hours for a busy restaurant, or around existing viewings for a property that is already on the market.
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You prepare the space
A day or two beforehand we send you the checklist below. It takes fifteen minutes to work through and it is the single biggest factor in how good the finished tour looks.
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We scan on site
Our team arrives with the equipment and works through the space section by section. How long it takes depends on the size and layout rather than the type of space. If you have booked photography or video, it happens during the same visit.
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We process and deliver
Within 48 hours at the latest, and usually sooner, you receive your finished tour: a link you can share anywhere, plus the embed code for your own website and your Google Business Profile.
Not sure whether it is worth it for your space? Come and see one first.
Book a free viewing in StellenboschPreparing your space
A 3D scan captures your space exactly as it is on the day, and that is what everyone who opens the tour will see afterwards.
That is the whole point of it, and it is also why preparation matters. Anything left in frame stays in the tour: the delivery box behind the counter, the washing on the line, the light that was switched off. Half an hour of preparation is what makes the difference between a space that looks like it is having a bad morning and one that looks exactly the way you want people to see it.
If anything cannot be moved or should not be captured at all, tell us before we start and we will work around it or leave that area out entirely.
What you receive
Your finished tour is hosted and ready to use, with the first six months of hosting included. There is nothing to install and nothing to maintain on your side.
- An interactive 3D tour visitors can explore on any device.
- A direct link for emails, listings, WhatsApp and social media.
- Embed code that drops the tour straight into your own website.
- Publishing to Google Street View and your Google listing, when you manage that profile.
- Any photography or video you booked.
- Hosting for the first six months, then R100 a month to keep the tour live.
And inside Google, where people are already looking
Most people deciding where to eat never reach your website. They search on Google Maps, look at the photos, and choose from there.
So your tour does not only live on your own site. Where you manage your own Google listing, we publish your space to Google Street View as well, and it appears in your photo gallery marked 360 or See Inside. Someone can step inside before they have visited your website at all, from the search result itself.
On a phone the view moves as they move the handset, which holds attention in a way that a row of still photographs does not.
Frequently asked questions
How long does a scan take?
It depends on the size and layout of the space rather than what kind of space it is. A café and an apartment of a similar size take roughly the same time. Almost every project is completed in a single visit, and we confirm a time window with you when we book the date.
How soon do I get the finished tour?
Within 48 hours of the scan at the latest, and in most cases sooner. We will tell you on the day if anything is likely to take longer.
Do I have to close my business while you scan?
No. We work through the space section by section, so we only need the area we are busy with to be clear of people for a few minutes at a time. For restaurants and shops the easiest slot is usually before opening or during a quiet period, and we are happy to plan around your trading hours.
Does anyone need to be there during the scan?
Someone needs to let us in and show us which areas are off-limits. After that you are welcome to carry on with your day, and we will find you when we are finished.
Where can I use the finished tour?
Anywhere you like. Embed it on your own website, send the link directly to customers or buyers, post it on social media, and add it to your Google Business Profile so people exploring your business on Google Maps can step inside before they visit.
Which areas do you cover?
We are based in Cape Town and work across the Western Cape, including Stellenbosch and the surrounding towns. If your space is further afield, just ask, and we will confirm everything, travel included, in your quote.
What does it cost?
Scans start at R1500, and that price includes the first six months of hosting for your tour. Every space is different, so the final figure depends on the size and layout of yours and on what else you need, which is why we quote per project rather than working from a fixed price list. Tell us the type of space, roughly how big it is and what you need, and we will send you a quote, usually on the same day.
Is there an ongoing cost to keep the tour online?
Yes, after the first six months. Your tour lives on professional hosting that we pay for every month, so keeping it live costs R100 a month, or R1000 if you pay for a year at once. The first six months are included in the price of your scan. If you ever decide to stop, the interactive tour goes offline, but any photography and video we shot for you stays yours permanently. If the price ever has to change, we will tell you well before it does.
What if I cannot access my Google Business Profile?
It happens more often than you would expect, particularly with franchise outlets where head office manages the listing centrally. Publishing to Google needs access to the profile itself, so if that sits with somebody else we will tell you before quoting rather than afterwards. Everything else is unaffected: the tour, the shareable link and the embed code for your own website all work exactly the same way.
How do the NFC Google review tags work?
The tag sits on your counter or on the table. A customer holds their phone near it and your Google review page opens straight away, with no searching, no typing and no QR code to scan. It is the easiest way we know to turn a happy customer into a review.